Política de envío
1. Order Processing Time
All orders are processed within 1–3 business days.
In case of high demand or limited stock, processing may take up to 3–5 business days.
Customers will be informed if delays occur.
2. Shipping Regions
We currently ship to:
- European Union (EU)
- United Kingdom (UK)
- United States (USA)
If your country is not listed, please contact us.
3. Estimated Delivery Times
Delivery times are estimates and may vary depending on location and carrier.
- Germany: 1–3 business days
- EU: 3–7 business days
- UK: 4–8 business days
- USA: 5–10 business days
4. Shipping Costs
- Shipping costs are calculated at checkout
- Free shipping may be offered during promotions
5. Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
6. Customs, Duties & Taxes
- EU orders: no customs fees
- UK & USA: customs fees may apply depending on local regulations
These charges are the responsibility of the customer.
7. Delays & Liability
We are not responsible for shipping delays caused by:
- courier services
- customs processing
- external factors beyond our control
However, we will always assist you in resolving any issues.
8. Damaged or Lost Packages
If your order arrives damaged or is lost:
- Contact us within 48 hours of delivery
- Provide photos (if applicable)
We will offer:
✔ Replacement
✔ Or full refund
9. Incorrect Address
Please ensure your shipping address is correct.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
10. Partial Shipments
In rare cases, orders may be shipped in separate packages.
11. Customer Support
For any shipping-related questions:
📧 [info@porsche-sign.com]
We typically respond within 24 hours.
“All items are carefully packaged to ensure safe delivery of large decorative products.”